Privacy Policy
Alberta Car Guys – Privacy Policy
Effective Date: January 1, 2025
1. Our Commitment to Your Privacy
Alberta Car Guys (“we,” “us,” or “our”) is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta privacy legislation.
2. Information We Collect
We may collect the following types of personal information:
- Contact information: name, phone number, email address, mailing address
- Financial information: income, employment details, credit history (when you submit a credit application)
- Vehicle information: details about vehicles you are interested in purchasing, trading, or selling
- Usage data: how you interact with our website, including pages visited and forms submitted
- Communications: records of your inquiries and correspondence with us
3. How We Use Your Information
We use the personal information we collect to:
- Respond to your inquiries and provide requested services
- Process credit applications and facilitate vehicle financing
- Contact you by phone, SMS, or email regarding your inquiry, application, or available inventory
- Improve our website and customer experience
- Comply with legal and regulatory obligations
- Send marketing or promotional communications (with your consent, and subject to your right to opt out)
4. Communications & Your Consent
When you provide us with your contact information, you consent to being contacted by Alberta Car Guys via phone calls, SMS/text messages, and email. You may withdraw your consent at any time by:
- Replying STOP to any SMS message
- Clicking the unsubscribe link in any marketing email
- Contacting us directly at the details provided below to request removal from our contact list
Please allow a reasonable period for your request to be processed. Note that even after opting out of marketing communications, we may still contact you for transactional or legally required purposes related to an active transaction.
5. Disclosure of Your Information
Alberta Car Guys does not sell your personal information. We may share your information in the following circumstances:
- With lending institutions, as necessary to process your financing application
- With service providers who assist us in operating our business, subject to confidentiality agreements
- As required by law, court order, or regulatory authority
- In connection with a business transfer, merger, or acquisition
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. When information is no longer needed, we take reasonable steps to securely destroy or de-identify it.
7. Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent to our use of your personal information (subject to legal or contractual limitations)
- Request that we stop using your information for marketing purposes
To exercise any of these rights, please contact us using the information below.
9. Cookies & Website Tracking
Our website (abcguys.ca) may use cookies and similar tracking technologies to improve your browsing experience and gather usage analytics. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:
Alberta Car Guys 15712 112 Ave NW Edmonton, AB T5M 2W1 Phone: (587) 713-4439 Email: [email protected] Website: abcguys.ca